Amazon
Reviews and Complaints
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Verified Reviewer | Greer, South CarolinaPlaced order this morning and was cancelled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo tengo respuesta de mi pedido
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPurchase I didn't approve of.. automatically was charged to my account I didn't approve of
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo delivery to Hawaii
I put in an order for a women's cotton tank top tshirt. I received a message that this item could not be delivered to Hawaii.
When I first called Amazon to inquire why there was no shipment to Hawaii, I was told there was a problem with the website. It will be corrected and to order again after 24 hours. 24 hours later, I tried ordering. I still could not order, I called again.
I was told there was no problem. I was told Amazon does not deliver to an offshore country. OFFSHORE COUNTRY??? I told the agent, you realize Hawaii is part of the United States.
I have ordered many clothes before which were delivered. Then I was told the State of Hawaii did not allow them to deliver to Hawaii. Really? Hawaii residents order from Amazon daily.
The next excuse was, did you try ordering a different color or size. What difference does that make!!! I then spoke to 5 more agents who didn't have a clue why a cotton tshirt couldnt be mailed to Hawaii. Then there was I have to order $35 worth.
No, this is a prime item with free shipping, no minimum required. Unbelieveable!!!
- Customer service can not resolve problems
Preferred solution: I would like to know why I cannot order a cotton tank top and have it delivered to Hawaii.
User's recommendation: If you get these responses you have to notify Corporate on the kinds of answers these agents are giving us.
Annoyed
Amazon knew that I was hacked; and I got no conformation from them on the status of my account. They knew that someone had my gained access to my information and they willingly let 4 pages of my items go, to the wrong location.They didn't reach out to me, they did not...
I had 4 pages of orders that never came to my house, not an email, not a text, "We believe this is happening..." great, fix that *** Better yet, give me a gift card. 4 pages of stuff got sent to my hackers!
They do not care about customer service, they care that you continue using their services. 0/10 for "Customer Service, at the bottom is the hackers on Reddit, willingly, confessing to it!
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ahmedabad, GujaratCall me
User's recommendation: Please request to my refund
Disputing a charge
Ìtem ordered is missing a part
Questioyes there is still an issue. I'm not getting any notices via email from you when I place an order. I used to get emails stating what I ordered, the price of it, a confirmation and a tracking
User's recommendation: Buy in person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mililani, HawaiiItem never came
User's recommendation: Always communicate with the Amazon representative
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Peabody, MassachusettsNo fraud department
- No fraud dept
Preferred solution: My account un-hacked!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Necesito infotmacion sobre (Or US$184.75 /2 weeks (x4) Select from 1 plan )
Company fixed the issue and I have been provided with apology. no me han ofrecido nada
- Pros
- Ninguno
Preferred solution: informacion
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed help changing adress for my order
- Convenience and quick delivery
- Hard to talk to a person instead of a robot
Preferred solution: Full refund
About a returned packaged
User's recommendation: Be careful when you return items, keep all paperwork!!!
Wrong package
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