Shirley G Rqd

My amazon bill

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I noticed $16.04 was deducted from my bank account for prime. I did not know there was an increase. I should have been given a choice to keep or cancel.
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Preferred solution: Price reduction

User's recommendation: A person should know if there is an increase, especially some online me on a fixed income.

Lori J Mdp

After 2 years of your 2 step verification

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Its been almost two years of being locked out of my account because of the 2 step verification process. The security question is for a credit card that Im a signatory on.

Im getting coffee, but not to me. Its going to my house that Im on the mortgage to, but my abusive husband? Divorce, now I cant use my account. Im frustrated with Amazon.

Im not happy. I thought that yall were worth something, but I dont know. Amazon doesnt seem to be for people, I wished I could get into my account at Amazon but now I rescind. If you cared about people, then you would pay your workers and your drivers better wages.

When I was trying to purchase stuff for my business you let my abusive husband deny my purchases even thought Im a signatory on the card. If you cared then you would have sent me my own card. The card is on both of our accounts, but the phone I was using was mysteriously taken out of my car, at the time he had a key. Now the two step trys going to that phone.

You want security questions that I didnt set up. Im calling a foreign land to try to explain a complex problem to a non native English speaking person. Its not that persons fault that they took an Americans job. Im trying to talk to someone who knows how American works.

Your company has money, spend it on your workers. Those workers should unionize. Because no matter what citizen United says, corporations are not people. I would not work for Amazon.

Ill keep self publishing, and Im sure Im not the only one.

Keep sending coffee. *** it.

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Cons:
  • Cust serv responded with a too bad for you attitude

Preferred solution: The orders that were sent to my “ex”

User's recommendation: I wouldn’t

1 comment
Guest

You need to take your name off that credit card and set up an account with a credit card in only your name. Don’t blame Amazon.

Roy I Cdm

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Verified Reviewer
| map-marker Duncan, Oklahoma

I got a gmail that they had a sign attempt. That was my daughterI already had her approved

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My email , address phone number did not match. This upset me because I had been a customer for a long time-

I was rude to the representative because I was confused.

I am working away from home I return on weekends when I am off

I have always used my email and phone number and work address.

My wife had paid the bill last time and when she did she gave them her information. I texted my wife and discovered what had happened. She began gathering information again. I had given her 2 or 3 pieces of correct information.

She asked for a physical address.. I gave her the address- She said that it was in he wrong address. This really infuriated me. I know the address well.

My wife and I live in Apt 5

Your information had it 505 Cook street - Do not know how that happened. I explained that I had given her the phone number and the email address and the address except that Amazon

Had the address wrong. By this time I had spent well over an

Hour trying to fix the situation. I was rude and a little loud.

.she did not respond. She was no.

Longer on the line. I asked her if she did not believe me to call my wifes phone.

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User's recommendation: Make sure your wife does not change your information

THOMAS s Fgw

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Verified Reviewer
| map-marker Hsinchu County, Táiwān

I have dealt with amazon with avg satisfaction

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i was satisfied for several months with amazon. however, not everyone is rich and can't afford a cell phone. the csrs required a cell phone be owned by all customers in order to have a account with amazon. and i do not own a cell phone, therefore i was disqualified from having a account with amazon. so, because of this policy change, amazon lost me as a loyal customer of several months to several years. and the drivers sometimes left the parcel out in where other people could obtain it and not give it to me in person as requested.
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Loss:
$5
Pros:
  • Quality products
Cons:
  • Cell phone is mandatory and parcels are left unattended and vulne

Preferred solution: compensation for stress and a free cell phone just to contact amazon

User's recommendation: do not get an account with amazon

1 comment
THOMAS s Fgw

i would never do business with amazon again, because a cell phone is a mandate in order to have an account with amazon.

Anonymous
map-marker Loganville, Georgia

Unauthorized charge

This is a scammer {{Redacted}}
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Anonymous
map-marker Miami, Florida

Monthly charge whit not reason

They are charge me every month money and Im not subscribe to anything they have to return my money back and cancel that monthly charges
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Anonymous
map-marker Louisburg, North Carolina

Change the size of a pair of rollerskates

I was told that to change happy May but it wasnt. I want to change the size of the rollerskate Ill get a refund and neither was done.
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User's recommendation: Make sure if you make it or don’t make no mistake because they will not allow you to correct your mistakes. I just hope that you do a return.

Anonymous
map-marker Columbus, Ohio

Refund

I want my refund back on the two hair growth pills that I was billed this month for 34.22 the Vivisal please give me my money back
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User's recommendation: poor service

James W Kly

I still haven't got my refund check

My for some reason my bank wouldn't take the refund some yall said yall send me a check and I still haven't received it i
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Loss:
$682

Preferred solution: Full refund

Juleen Qfi
map-marker Queensbury, New York

I was the one who ordered the lum for me

I JudyL Bell was the one who did the orders me I did them the Mechanical Machine is not Listening to me at all I wanted to speak to a life agent because I placed the orders and cant speak to a life agent Ill keep trying till I do get some one thank you very much all I did was place my orders and I get Stooped alurts
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User's recommendation: Let me have what I paid for please thank you

Jacqueline L Afi
map-marker Saint Albans, West Virginia

Couldn't get a hold of a person to talk to. And they keep saying I have a card with them an account and I don't have and haven't had for years. I'm tired of it. You

Lack of being able to get a hold of somebody. And that they have their records all wrong and keep bothering me with some thing that I don't have anymore.
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Anonymous
map-marker Sunnyvale, California

Could never get ahold of anyone!!!

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Trying to cancel certain channels thru amazon Prime. Could not !!!Whatch your billing very carefully
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Anonymous
map-marker San Jose, California

Requested from Amazon.

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It was very difficult for me to find your customer service phone number anywhere on your site. Very frustrating. I had to Google it.
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Anonymous
map-marker Union City, California

To return items I bought

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I want those in customer service to understand that some seniors are not computer smart or up to speed on understanding text talk so two of your customers service helpers hung up the phone on me. So can find someone else to help me
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User's recommendation: Learn to have patience with senior that are not smart on computers

Teia Ubg

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Verified Reviewer
| map-marker Sugar Grove, North Carolina

Wrong charge

He hung up on me!!! Call me back 336469**** why your customer service representative are so rude. I need someone to call me back as soon as possible to straighten this situation up.
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User's recommendation: They don’t handle the situation

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