Cheryl L Mqk
map-marker Engel'sskiy Rayon, Volga Federal District

INeed to cancel one item on my order I order to many

Hi my name is Cheryl lane I have been ordering with your company and enjoy the service this this I order to many items
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Loss:
$69
Pros:
  • Delivery quickly
Cons:
  • Having a hard time separate multiple items

Preferred solution: I am going to keep four items and refund one doll house from post service

Anonymous
map-marker Phoenix, Arizona

Amazon took care of my issue

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I have no problem with the way their rep took care of my situation. Never had a real problem with them.
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User's recommendation: Amazon takes care of any issue you may have.

Craig B Kwe

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Verified Reviewer

Being charged for account I don't have

I am being charged 16.25 a month for account I donot have I would like to speak with a customer rep at 859-221-****
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Loss:
$64
Pros:
  • Good deals
Cons:
  • Can never speak with anyone who can actually help you

Preferred solution: Full refund

Carolyn J Pgv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged twice

My problem wasn't resolved I still have a 14.99 charge for prime and its supposed to be 6.99 that I was charged also
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Loss:
$15

Preferred solution: Full refund

Rosemarie P Szd

My account does not show my history or listed credit card options

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I can never get thru to anyone All my account history is gone And my payment options are also gone . I need someone to call me 772807****
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Anonymous
map-marker Smiths Station, Alabama

Amazon Prime Account Discount

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I saw an advertisement (on line) that stated Amazon Prime consumers over 65 years old could get a discounted price of $5.99 per month on their Prime membership. Your agent told me that Amazon offers no discounted prices to anyone.

He didnt offer any reasons why Amazon does not offer a discount. I am 75 years old and have been a long time Amazon Prime consumer, paying $16.19 per month for prime services. I am now retired after 50 consecutive years of employment. As you know, consumer costs are at an all time high in every category there is in a retailer.

I was just inquiring and was told in a very harsh way that my needs would not be satisfied. Not even a Senior Discount! Is this correct?

Before I found this out, I would have rated Amazon with a 5 star satisfactory rating. Now I rate you with a 2 star rating.

Blaise Lanzi

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Kevin B Lxd

Problem with order and customer service trying to switch me to a business account

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I DON'T THINK THIS IS A GOOD TIME TO DO A REVIEW. I'M EXTREMELY UNHAPPY WITH YOUR CUSTOMER SERVICE REP AND PRODUCT THAT WAS SENT TO ME. (THAT I DIDN'T ASK FOR) ALSO THE RETURN OF THIS PRODUCT! MAYBE AT A LATTER DATE, OR WHEN I COULD SPEAK TO A HUMAN! MY PHONE# 315-783-****
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Preferred solution: TO SPEAK WITH A HUMAN THAT UNDERSTANDS

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Goodyear, Arizona

Return

Amazon - Return
I am not able to access my account to pull the return QR code up. I need a return label sent. I was on the phone with customer service today for over 30 min and nothing was resolved, only that a form was to be sent to the "back office". The representative Roy could not provide as phone number. That is very unprofessional and shady.
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Angela T Pnh

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Verified Reviewer

Speak to representatives

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I am TIRED OF AMAZON OVER CHARGING ME BY TAKING MONEY OUT OF DIFFERENT ACCOUNTS EVERY MONTH SO IM BEING CHARGED TWICE A MONTH THIS IS BECOM8NG A HABIT I'm about to cancel if it happen again check your account
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Loss:
$150
Richard M Mfy

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Verified Reviewer
| map-marker Lakeland, Florida

Delivery information

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Amazon is not providing me with the delivery issues . They are not delivering my packages in a timely manner. I have contacted them repeatedly about they are telling me that the issue is being resolved. But the issue is not being resolved. My deliveries are not being provided Amazon according to my prime membership. My deliveries are not being made probably as per my prime membership. I would like somehow to get this issue with Amazon resolved.
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Kenni Zim

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Verified Reviewer
| map-marker Henderson, Nevada

Problems withnorder

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Naked wood company. I ordered 12x16 x1.5 customized cutting board as a wedding gift $ 75.00 plus tax And shipping over $96.00 total What was received was 10x14x .75 The price $35.00 plus tax and shipping. I did not get the size I paid for. I have called the company and left messages...they have not returned my calls.
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Anonymous
map-marker Inglewood, California

Question about a charge

I never got a response about some changes to my account for Amazon music @$4.99. Please reimburse me asap. Thank you
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Anonymous
map-marker Cambridge, Massachusetts

I want to know why my account is on hold again?

Im just frustrated because I dont understand. I got a new bank card I order one thing and they put my account on hold again. This is so frustrating for nothing.
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Anonymous
map-marker Chicago, Illinois

Couldn’t Cancel my order

Well I had a two pantsuit in my cart on Amazon I accidentally hit the place your order button I tried to cancel it but they wouldnt let me saying that the order is being processed they have never done that now they forcing me to buy it and I dont want it sad sad
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Anonymous
map-marker Clifton, New Jersey

As a question

Hi, I was trying to call Amazon and find out if the company hiring a drivers with a truck (tractor trailer) for delivery. Also, we have a Truck Switch-Yard Spotter for rent or sale, and I know they might need one. Please contact me if any of those are needed. My email address is alex85_usa@***.com Thank you!
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