New Reviewer

Package went back

No text to let me know package is in the locker. Email only. I do not have access to it some days. Prefer text but no such option.
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ID
#3031642 Review #3031642 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

Order incomplete

I decided to treat myself to a massage chair for my birthday. Two boxes were delivered today and a third is missing, which means a third of my chair is missing. Im so disappointed and so far I havent been able to get any information or assistance.
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ID
#3031635 Review #3031635 is a subjective opinion of poster.
Loss
$864
Preferred solution
Deliver product or service ordered
New Reviewer

Not received order!! Want to speak to a human

Cannot get a phone number in service to speak to a live human at Amazon customer service Bezos needs to invest in a live phone service instead of rockets. Want me to add more words? They wont be nice ones!

User's recommendation: Have a live phone number like you used to for customers!!!!!

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ID
#3031544 Review #3031544 is a subjective opinion of poster.
Loss
$98
Preferred solution
Deliver product or service ordered

Someone *** my account

I'm tired of getting phone calls that someone has hacked in my Amazon account and charging *** on my account so I just closed my account altogether and I don't have to worry about it no more

User's recommendation: Never use your debit card buy a card load it for what you want to buy on Amazon and then buy it.

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ID
#3031495 Review #3031495 is a subjective opinion of poster.
Location
Ozark, Alabama
New Reviewer

Received damaged package and item inside has been use, can't return, between 5days but Alexa keeping say over 30days

My name is Annie Bach 714757**** Order LA Sunscreen 5days ago, received damaged package and item inside the package hase been use by previous customer or some, try to do return, Website say cannot return, try to call customer service Alexa keeping say over 30days can't return (which's only 5days) very frustrated with the service. Please help. Thanks Anniebach248@***.com
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ID
#3031493 Review #3031493 is a subjective opinion of poster.
Location
Omaha, Nebraska
Cons
  • Did not recevie my package or got my money back
Preferred solution
Full refund

Fraudulent charge

a fraudulent charge was placed by you or someone impersonating you - I called you to report it but your response was not helpful

User's recommendation: call amazon immediately.

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ID
#3031447 Review #3031447 is a subjective opinion of poster.
Location
Rockville, Maryland
New Reviewer

Missing package

Says delivered mail room dont have a mailroom. On 11-2 my package say delivered to mailroom i leave at a. Residential house
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ID
#3031445 Review #3031445 is a subjective opinion of poster.
Location
Brooklyn, New York
Pros
  • Range of products
Preferred solution
Deliver product or service ordered

My package

Still waitin on 2 refunds that they said they send back and still havent seen it over 500$ Im very pissed as much as I order from them . The drivers dont care where they leave your packages
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ID
#3031442 Review #3031442 is a subjective opinion of poster.
Location
Durham, North Carolina

Charges

Someone was claiming to be Amazon wanting my personal information I just called Amazon till it didn't know and gives them the number

User's recommendation: Don't fall for the scam.

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ID
#3031388 Review #3031388 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Keep taking money off my card

Keep taking money off my card I need to speak to a Representative 1.99 Ive never purchased anything someone please contact me at this number soon as possible thank you 347982****
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ID
#3031263 Review #3031263 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$20
Preferred solution
Full refund
New Reviewer

Payment issues

Yes *** my account and charger 15 Dolores for no reason I am ganna have to involve the police for thisdont buy nothing three amazing and don't buy nothing through amazon
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ID
#3031134 Review #3031134 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$200
Preferred solution
Full refund
New Reviewer

*** delivery driver

Lazy *** driver didnt put package behind porch and tossed it on steps for everyone to see and grab. *** moron

User's recommendation: *** no.

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ID
#3031091 Review #3031091 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Let the company propose a solution

Sent wrong item twice

Ordered throw pillows for couch and received pillow cases for a sofa bed twice now. I was told that each item is checked before it leaves the warehouse. Obviously there not being checked. Ive had to call twice now and return the items to UPS. Real pain in the *** Both of the customer service reps I spoke with were very nice but very hard to understand.

User's recommendation: Hope the items you ordered are correct.

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ID
#3031082 Review #3031082 is a subjective opinion of poster.
Location
Wilmington, Vermont
New Reviewer

Complaint

Cant log in to account. Keep getting request for password & logging in numbers etc What is this!!!! Please write 100 symbols
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ID
#3030989 Review #3030989 is a subjective opinion of poster.
Location
Allentown, Pennsylvania
Preferred solution
Access to account without this stuff
New Reviewer

Because I got a charge of 14.03 $

Because I got a charge of 14.03$ and I have not buy anything from you lately I need you to take care of the matter before I go to my bank and make a report of fraudulent charge

User's recommendation: 3.

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ID
#3030909 Review #3030909 is a subjective opinion of poster.
Pros
  • Charged me and i didnt buy
Loss
$14
Preferred solution
Full refund