Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Amazon - Coaster Home Furnishings 5557 Traditional Jewelry Armoire Review from Watford City, North Dakota
I ordered an antique cream jewelry armoire for my mother for Christmas. I open the box on Christmas Eve and see that it is a olive green. So Christmas got ruined and we call Amazon and they told us to contact the broker OJ Commerce. We give OJ Commerce a phone call and...
View full review
2 comments
Anonymous
#1107626

I'm sorry for your experience! I don't find funny at all that people would judge you for exposing truth to scammers on Amazon! We agree to buying terms TRUSTING that companies...

Review
#770123 Review #770123 is a subjective opinion of poster.
Reason of review
Order processing issue

Amazon - Delayed delivery on XMAS, apathetic reps

1.8
Details
prime extension for month is the norm, but my 7 year patronage showed no promise of aiding my situation. usually i get credit and an extension, but since this was xmas the obvious answer is to up the ante for delaying the package that USPS blatantly lied about. apathetic customer service reps: thats fine that should be your standard procedure please do not waste any more time escalate my case or send me to your customer retention dept Sarathy: I'm so sorry, but we can't offer any additional insight or action on this matter. Me: there are other tiers above you Sarathy: Is there anything else I can assist you with today? Me: please escalate Sarathy: I've forwarded your issue to our shipping department. We look forward to seeing you again soon. If there is anything else I can help with, let me know. Otherwise, you can click the *End Chat* button on the top right corner of this window.
View full review
Review
#769806 Review #769806 is a subjective opinion of poster.
Cons
  • Apathy
  • Missed delivery
  • Bad feedback read
Reason of review
Poor customer service
Preferred solution
Full refund

Amazon in Long Beach, California - Bad costumer service

i been working with the AMAZON REGISTER for a long time and now that they are going to cancel the service suddenly my account it's block and i can't transfer the money that i still have to my business account this is a night mare no one can tell me WHAT IS THE PROBLEM less solved very BAD SERVICE . I try to e-mail them call them try to talk with a supervisor but no one help; my time is limited because they are going to descontinuar the service so WHAT HAPPEN WITH MY MONEY .
View full review
Review
#769720 Review #769720 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amazon - Bed Review from Cardiff, Wales

1.0
Details
Is their anyone from amazon I can contact please orderd a bed from here for my 2 year old son and their was nothing in the box??!!! Not happy!!
View full review
1 comment
Review
#769277 Review #769277 is a subjective opinion of poster.
Reason of review
Order processing issue

Amazon Online Order Review from De Lisle, Mississippi

1.7
Details
Unbelievable! I ordered an item they had on sale in their "guarantee to be delivered by Christmas" section. I purchased, along with accompanying items. They not only changed delivery to by 1/4/16, I called and rep stuck to new date, the item didn't arrive at all. I've called, nothing, I asked for supervisor, refused, I responded to email of original rep, no response. After a season of counterfeit merchandise, now this. I used to love them. Now, it's just one nightmare after another. No service, no merchandise, no Christmas gift for my nephew. Thanks Amazon! You really screwed the pooch on this one all the way around.
View full review
Review
#767421 Review #767421 is a subjective opinion of poster.
Reason of review
Order processing issue

Amazon in Las Vegas, Nevada - MISLEADING PRODUCT

1.0
Details
misleading "high rated comments." Because of my severe arthritis I was looking for something to carry my groceries. Based on the "outstanding reviews" on the Lumex RJ4700R Set n' Go Height Adjustable Rollator I ordered this product. The first, and only thing, I checked was the size of the pouch, below the seat. This is not a pouch, it's more like a coin purse made of very thin plastic. I find that the picture & the comments are not accurate. Also, the carton has a flimsy plastic handle (more like a piece of scotch tape) which broke when I pulled it from the packaging box. I emailed the co. and requested a refund for the above reasons. I rec'd a reply which says in part: "Your RA # is being processed by Graham Field which takes anywhere from 2-3 business days, and they do have a 25% restocking fee." I emailed them back regarding this fee and that I threw the box to the garbage where it belongs. This item is very heavy and I don't see how a senior or someone with severe arthritis, like me, could possibly lift it, put it in a car or push it. It appears that the numerous complaints against Amazon and its outside vendors are accurate.
View full review
Review
#766197 Review #766197 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Full refund

Amazon in Barre, Vermont - Deceptive Delivery Time

3.0
Details
When I ordered an item I was informed that it would be delivered in 6 days, despite my being a prime member. When it did not arrive, I checked my orders and found that it had not yet been shipped, with no indication of when it would be. I then did a chat on line, with long wait times, and learned that it would be 2-3 weeks before the item shipped. If I had been told this at the time I ordered, I would not have placed the order. Amazon needs to pay more attention to treating its customers honestly.
View full review
Review
#765778 Review #765778 is a subjective opinion of poster.
Cons
  • Deception and failure to notify of accurate delivery date
Reason of review
Problem with delivery
Preferred solution
I have paid 8.99 for Saturday delivery of a similar item. I would like the 8.99 charge refunded.
Tags
  • Deceptive delivery practice

GLADLY, quit Amazon Prime

2.8
Details
I finally, GLADLY, quit Amazon Prime. Their prices keep going up and up and their so-called Amazon Video, well, we never could find anything worth watching. We used to use the Prime all the time to send gifts, buy personal items etc., but hardly watched the Prime videos because there was nothing of value there. Some of the items we were buying at Amazon were household/grocery types of goods I was seeing more often how Amazon wanted us to "group" items to get the supposedly include in Prime 2-day shipping. No Amazon, you can't change the rules of the game after you have taken the "membership fees" without forever losing a customer. Vote with your CC (money)!
View full review
Review
#765028 Review #765028 is a subjective opinion of poster.
Cons
  • Changing values of membership
Reason of review
Degrading of service
Preferred solution
Let the company propose a solution
Resolved

Resolved: Amazon in Fort Lauderdale, Florida - Great Company That Now Has Become Awful

4.0
Details
Addendum to my 1 st letter to Mr. Raghavender- I have researched the promotional balance- of $34.75 all over Amazon. I have discovered that there is no record of this amount-and this would account for the lack of Amazon being able to apply this -my balance due to me-to any product I purchase-regardless of whatever manner you stated- state-or will state in the future. I did discover I do have a promotional balance-see attached: As you can see I am owed $26.00 in the Amazon MP3 Category- $25.00 in the Amazon Video Category- $25.00 in the Kindle Editions Category. Total = $76.00. All this when I was never able to view any prime videos in 2015- never bought any music- nor bought any kindle books. I gather-this must be a ploy- as to entice me to spend additional monies -then and only then will I ever see the $76.00 refer below in black and white- only if I spend money to buy other Prime video/music/kindle products. Kind of a coercion process- I suspect. Again- the $35.75 owed- appears nowhere- so how can it be applied- since no one knows of it's existence besides you and I- and remember I have your e-mail that validates this amount. I did not pull it out of hat. I am forwarding this all for your review- and assessment. My impression is that there is something terribly wrong here- and should be addressed. Since you are the Assistant of Mr. Bezo- you probably are the person to do so. Unless you prefer I forward all the above - in the form of a Presidential Complaint- and notify others- which I rather not do-in lieu I am sure this is a computer glitch-and an obvious over site by your Organization. I have now spent an enormous amount of time- reading all your correspondence about policy of Amazon- the products that change- and that it would automatically be applied at the appropriate time. Well Sir- since no one knows of this besides you and I- I can't see it ever being applied to anything-and the fact that $76.00 is owed me in the Prime area- you may want to reconsider your 1 month extension of Prime services-not that I really need it-since if I buy something it shall always be over $35.00 and the shipping shall always be free. I suggest you review your position on this matter- and come up with something equitable-otherwise-I shall contact the FCC- and other Government Agencies-and consult an Attorney about this matter-and the manner your firm does business. Govern yourself accordingly
View full review
Review
#764894 Review #764894 is a subjective opinion of poster.
Pros
  • Customer service
Cons
  • Horrible customer service
  • Promises- failure to execute
  • Corporate office executives do not speak to their customers
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
Amazon does not treat their sellers fairly. If anything goes wrong, they will suspend your account, even if you gave good customer service and refunded money where necessary. The communication is terrible - they just give glib non-answers. They are withholding MY...
View full review
4 comments
Anonymous
#1091796

A to Z is their made up trash lingo. Consumers should be protected of course. Having said that there should be some fairness for the sellers as well. I agree Amazon is a ter...

Review
#764664 Review #764664 is a subjective opinion of poster.
Cons
  • Hoprrible a-to-z guarantee claim
Reason of review
Give me back my money NOW.
Loss
$229
Preferred solution
Full refund