Amazon
Reviews and Complaints

I ordered a different charging powerbank and got a different power bank . I would like to get the correct item I ordered

I should not have to be inconvenienced like this

Here is the address my package should go to: 4601 Alum Rock Ave, San Jose, CA 95127. Please send it there.

The representative could not be understood because of his accent. My issue is 1) why is the monthly rate $16.25 when the web says it should be $14.99 mthly and 2) why am I not being charged the $139.00 annual rate?

Did give me a answer to what I was asking she was talking that I couldn't hear her good and the questions I ask her wasn't right so I hope I have a better experience when I call back.

I was having issues with a gift card. I called the first time and the person I was talking to.

I dont know if she hang up on me or not, but the phone was hanged up by her side. I called again and another person picked up and he was very generous on the phone with me. Very nice.

Took his time to assist me and I really appreciate it. Thank you so much.

Was waiting almost two weeks for an item. When talking to customer service she said item would still be delivered as informed no show and next thing I knew my charge card was credited back and order canceled but not by me. Was for two weeks item would be here but I was never informed that Amazon canceled my order.

I've been battling with you guys for weeks regarding my refund for the next playground system. Apparently, I have two accounts: one with my email, which I don't have access to, and one with my number that I use.

They keep saying I need to send my driver's license to get my refund, but the email goes to the account I can't use. So now they won't give me a refund and kept the item too. Thus, I'm out $175 with the same hollow solution that doesn't solve the problem!

I'm so frustrated! I will cancel my account when I get my money back.

I believe I was shorted $36.00 and change, but the way it was explained why I wasn't shorted, was not articulated clearly. I feel I was charged at least one amount twice.

Im not sure why my orders didn't go through my account should be good I don't know why Amazon whot take none of my debit cards it keeps telling no that my account but is on hold I sent in the information but it is still on hold I was wondering can I start off with my debit cards thank you have a nice evening.

Very windy day...left at wrong address and package must have blown away... neighbor does not have it the picture of package is not my porch...

My Amazon service was canceled due to the fact that Amazon said that ib disputed charges that were on my Amazon account through my bank, which I did not and my services to Amazon were suspended and disconnected, including my prime am I Amazon Alexa. I am very upset about this see my Amazon prime had been paid for.

Nothing you did a great job! Got my order on time no minimums!

I'm homebound because of illness! Really appreciate your good service hope to.use many times in the future I know other people that are satisfied and happy with anazon also! I was never pissed!

I don't have anything left to say! Your à?wonderful company wouldn't change a rhing

Lack of delayed delivery updates and customer service out of country customer service. Hard to understand

The rep was patient and reassuring throughout!

The result was more than satisfactory!

The fact that the return process is as easy as it is makes all the difference!