Anonymous
map-marker West Leisenring, Pennsylvania

Still haven’t received my replacement pen light

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Pen light I ordered,did not work,I returned it for a replacement heard nothing in return,called customer service twice still no replacement
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Dennis O Xre

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Verified Reviewer

Pulling money out of my account and I don't understand why?

3- $33 dollar payments to prime pending on my bank account? I dont understand the charges and need an explanation for these charges?
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Preferred solution: Explanation for these charges?

Glenna S Eou

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Verified Reviewer
| map-marker Vancouver, Washington

I want to talk to Amazon customer service about removing my Amazon credit card on my account please

I need talk to the customer I need to know how to take off the credit card of Amazon on my account so I can pay it with my own card I just want to use my own credit card not Amazon. Its got too much of an interest rate on it. Can you please delete that card off of my account otherwise I will have to close my account.
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Abubakr Cdp

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Verified Reviewer
| map-marker Cookeville, Tennessee

Missing orders

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Two orders missing. I was given a refund and I will reorder the items. The customer service rep also actually gave me his real name, not a fake one to sound American.
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User's recommendation: Amazon is the best!

Resolved
Pam T Bmu

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Verified Reviewer
| map-marker Dallas, Texas

Resolved: Refund

Updated by user Jan 22, 2024

Company fixed the issue and I have been provided with apology.

Original review Jan 07, 2024
They are taking to long for my refund it's been almost 2months and still haven't gotten it yet.ive called once a week and hear the same thing over and over.somebody needs to do something
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James S Mzh

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Verified Buyer
|

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Verified Reviewer

Package delivered to wrong address

Amazon - Package delivered to wrong address
Package sent to wrong address. My son Matthew went to that address and package was not there and no one answered the door. It should have been sent to 4018 Anderson Ave SE, Albuquerque, NM 87108.
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Loss:
$55

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Singapore, Singapore

Unable to redeem gift card

Amazon - Unable to redeem gift card
As you will see I am severing myself from Amazon. I was treated Rudely by a special representative. They would not release a hold on a gift card I had given my grandchild for her 15 th birthday. Were rude and condescending, I have removed my cards and cancelled all existing orders, I can order elsewhere. I will also cancel my prime membership. I cannot believe you would do this over 100 dollars Bo was cheated out of. You really need some instruction on customer care.
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User's recommendation: Go elsewhere

Abdul H Qvk

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Verified Buyer
|

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Verified Reviewer
| map-marker Cinisello Balsamo, Lombardy

Alert message from Amazon

Alert message from Amazon
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Alert message from Amazon - Image 5

Sir/Madam my name is Abdul Hayi I am from Pakistan. A Malaysian women is guiding me with task-complete job with the website name amazon5667.com I invested 400$ in this website but the order amount is increasing and increasing I want to ask is this website is registered with Amazon or a fraudulent website making people fool using Amazon company name and can Amazon company help me return my amount from this website name Amazon5667.com pls help and pls take legal action against this website if these modern thieves are doing scam with humans who earned money with their sweat in the hot county like Kuwait doing applying Central Air conditioning hard jobs pls help

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Loss:
$400

Preferred solution: Full refund

Mazen Kxq
map-marker Charlotte, North Carolina

Refund

I still gotten my refund y'all already have the merchandise. I ordered a $700 sectional and it was busted I need my refund so I can get another one this is ridiculous
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User's recommendation: I hope they need a refund

Anonymous
map-marker Chicago, Illinois

Order recipits....

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Ita near impossible to reach someone who speaks English as a primary language. Nuff said... truly bad.
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Anonymous
map-marker Dorchester, Massachusetts

Delivery contractor's don't do there jobs.

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They don't ring the bell to leave the package in a safe area! I keep asking them and get NO results!!!
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User's recommendation: Ooh well.

Omoyele David O

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Verified Reviewer
| map-marker Arlington, Virginia

My item was delivered to my previous address on file after I've edited the address

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My ordered item was delivered to a wrong address. I want my package delivered to 2416 Barnesley Place, Windsor Mill, MD 21244
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Telitha Qfb

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Verified Reviewer
| map-marker Phang Nga, Phang-Nga Province

Package not received

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They responded to my issue right away, Great service. I've been shopping with Amazon since 2017 no issues til yesterday. Being that the item was not delivered properly, someone woke up yesterday with a free item, so sad, but my issue was resolved. It's expected to arrive on Tuesday. Thanks.
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Preferred solution: Deliver product or service ordered

User's recommendation: Monitor your delivery.

Anonymous
map-marker Paradise, California

I'm trying to make an order an unable to

All good is good please no more E Mails about this issue Please would appreciate no more E Mails Thank you very much I am busy and do not want to have you contact me anymore !!! Why do I have to keep replying
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Anonymous
map-marker Montreal, Quebec

Just bought a humidifier Missing piece and does not do what it says

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The humidifier supposed to have a remote Its not in the box when i received it How could i contact and speack to someone
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