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Keith W Lka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I brought merchandise and never received it

You tell me I brought an aluminum walker for $102.00 last week and haven't received it. Where is it?

Amazon had no problem taking my credit card funds. Where is my damn walker?

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Loss:
$102
Cons:
  • Deceptive advertising

Preferred solution: Deliver product or service ordered

Joshwa Gye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lexington, Kentucky

Price

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They charged me for shipping and they were not supposed to and they took care of it Supposedly We'll see on my next order I'm willing to give them the benefit of the doubt

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Chinmay Ggm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Fraud

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Customers service won't help with fraud. No one answered my questions. Could not get anyone to answer the phonee

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User's recommendation: No one answers

Sharlie Bui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maryville, Tennessee

I have a new debit card to add to my account since my old card was lost and my June payment to Amazon Prime was not paid. I have called customer service three times and each time the call was dropped

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My last three calls to customer service were dropped without allowing me to add me new debit card for payment to Amazon Prime. My June 2025 payment failed and I need to add my new card and am unable to make orders

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User's recommendation: Customer service needs to stay in calls and not drop calls!!

Donn Qai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Laveen, Arizona

Where is the check that was suppose to be in my account?

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Updated by user Jun 26, 2025

Protect your account and change passwords frequently. I got a charge for a pkg I didn't order and it was shipped to an address I don't have on file.

Live and learn. I'm sure Amazon needs the money more that I do.

Original review Jun 09, 2025

I'm not trying to get that upset again. I received an email stating there would be a deposit to my account and I've yet to see it.

*** me off to be taken advantage of.

I worked at Amazon in Murfreesboro TN. Such a mindless job. They were good at rewarding employees for jobs well done.. But, I.would NEVER work there again.

To hot and no Restrooms on 2nd floor leading to questions as to why your not picking orders.. just all over a *** place to work.

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Babak Htl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingston, Kingston

Package missing

Amazon - Package missing

My package arrive in kingston jamaica March 29 2025 clear custom April 02 2025 return to Miami USA Wed April 09 2025 don't know what is really happening with my package I need to understand what is going on with that package

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Yana P Gng

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong package

Amazon - Wrong package

Package received with a wrong name but a correct address. I did not order it.

So what is it about? It has not happened before.

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Preferred solution: Nothing

Oweda C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transactions taken from my account

On July 9, I transaction for $7.99 was taken out of my account I transaction for July 14 $23.31. I need to know what those transaction was for because I did not approve those transactions. Thank you.

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Preferred solution: Full refund

Marilyn H Txg

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Verified Reviewer
| map-marker Shawnee, Oklahoma

I pay prime by the month and they took annual out overdrawed me

this is the second month that they took annual out the monthly on my prime time. I need the 139 put back and do the monthly 1499.

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Ellissa Tkr

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Verified Reviewer
| map-marker Saint Louis, Missouri

Did not receive package

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I did receive replacement packages later that day.

Never received first order.

Thank you for communication!

Resolved issue, answered all my questions.

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User's recommendation: Always call!! Great customer service!!

Cobey Awl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lagrange, Georgia

No return calls when they tear your yard up!!! I’m pissed

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Driver getting stuck and tearing my yard up and she said someone would call but no one has called! Its imperative I speak with someone today since it was done 2 weeks ago! I have pictures and all

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Tecora Ecc

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Verified Reviewer
| map-marker Long Beach, California

Item return Fast and Easy

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Fast and easy friendly service. Second time I had to call hopefully the last. They should make the number available on the Amazon site instead of having to look for it online.

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Dalyn Pgr

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Verified Reviewer
| map-marker Raleigh, North Carolina

Account problam it never stops. My accounts keep being taken off and when I am able to get them found they have no order history my prime account and Amazon Music Unlocked mooted accounts are not acti

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My account keeps disappearing , when they do find them the email is different, my prime and Amazon music unlimited is gone. I have to prove to them via credit card statements that I did any balance that was on a gift card is gone and now has a o balance 3 times this has happened.

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User's recommendation: Take screenshots of all the account settings password,email address ,order history, subscription services, etc

Ronny Tuh

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Verified Reviewer
| map-marker Vestal, New York

Unable to receive customer service of any kind

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Terrible frustrating experience

Spent solid 48 hours trying to receive any customer service

I tried several different ways to contact Amazon

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Resolved
Mark G Tyv

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Verified Reviewer

Resolved: Refund issue

Ordered two items on one ticket and canceled one of the items on that ticket, but they never refunded my bank account for it. I received one of the items but not the refund for the other one.

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Loss:
$30

Preferred solution: Full refund