customer service customer service order money account item delivery shipping items
I have watched Amazon go down hill when it comes to the shipping info on their buying pages. For example I looked up a product that was reasonably priced and so I made a purchase. However during my lookup I could not find any information about the country of origin...
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2 comments
Anonymous
#1521893

If it's coming from China, it's won't be two days. Doesn't take a rocket scientist to figure that out.

Also you clearly know nothing about China. You are INCREDIBLY lucky to get anything shipped from there in less than a month or two. And sitting in San Fran was most likely due to customs after arriving from China.

People are so stupid about international shipping. If you don't want to deal with this than loosen the purse strings and buy American.

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Review
#1169851 Review #1169851 is a subjective opinion of poster.
Reason of review
Problem with delivery
4.5
Details
Every time I get a third party item and not know there a problem. This time my package was delivered in Texas and I live in California. WTF. I am going to stop buying from amazon if this happens again HOW DO I GET MY PACKAGE!!! You can't get to a person, at Christmas I...
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Review
#1169697 Review #1169697 is a subjective opinion of poster.
Pros
  • When delivered on time to the right state
Cons
  • Package going to the wrong state
Reason of review
Problem with delivery
Loss
$37
Preferred solution
Deliver product or service ordered
1.0
Details
Amazon wants customers to stay logged in and has hidden the option to log out. I do not want to stay logged in. I wish to cancel my account since I am not allowed to log out. Really? I feel like a prisoner. Amazon practices are unfair, requiring one to open a Prime...
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2 comments
Anonymous
#1423624

Amazon doesn’t want people taking up bandwidth who prefer to log out instead of buy and holds no one captive. To sign out, click on your name at the top of the web page.

A box will open with “sign out” at the bottom. Click it.

You opened your Prime account - it was your choice. The Prime membership can be a good deal or a bad deal, depending on what you buy and if you want free faster shipping. Paying for it was your choice, not Amazon’s.

Where you shop is your choice, not Amazon’s. Paying for a Prime membership can be compared to paying for a Costco card which is good for some, but not all.

If you want to cancel your account just don’t log on and it will expire - or call them.

You wrote, “This is not free enterprise and Amazon should not be allowed to operate in such an unethical way.” “Read up” on free enterprise.

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Review
#1169609 Review #1169609 is a subjective opinion of poster.
Product
Amazon Account
Cons
  • Restrictions unless joined prime and inability to log out
Reason of review
Unable to log out
Preferred solution
I wish to cancel my account
Tags
  • Deceptive Online Practice
1.9
Details
An item I ordered was delivered on time, however when the Amazon delivery person delivered my package, and I witnessed this myself, the delivery person parked in front of my house, exited their vehicle walked halfway up my front lawn and literally chucked the package...
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Review
#1168776 Review #1168776 is a subjective opinion of poster.
Cons
  • Unacceptable
Reason of review
Problem with delivery

Braun 9290cc not what advertised | Amazon review

2.9
Details
Ordered Braun 9290cc shaver, item sent is not the item displayed, or what I ordered. Display on shaver different than pictured in listing, making me wonder what model I really have. Tried to post this complaint in Amazon Reviews for this item and they would not allow it, others should be aware of this. If you are buying this shaver be sure of what you are getting from Amazon.
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Review
#1168764 Review #1168764 is a subjective opinion of poster.
Product
Braun Series 9 9290Cc Shaver
Reason of review
Not as described/ advertised
3.0
Details
Ordered 3 items Jan 3rd from Amazon. The Amazon Delivery service keeps sending me messages my address is incorrect. For 5 years my orders from Amazon have been delivered to my address. Now the new Amazon delivery service cannot find my address, and they insist that I...
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1 comment
Anonymous
#1432216

Finally, got a refund but I can never order anything from Amazon, because delivery service cannot find my address. Too lazy to call me and get instructions so changed over to Jet.com and got my order pronto.

I loved Amazon but NO MORE! Service terrible.

Review
#1168721 Review #1168721 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Ordering online
Cons
  • Customer service
  • Delivery service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • No American Customer Service
I asked first if I could merge 2 accounts into a new one that I opened. Of course currently we can't!!!! Thanks to our current technology! I guess Amazon is unable to merge different accounts into 1. Amazing when we hear that robots will do their current jobs. I guess...
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Review
#1167886 Review #1167886 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service

Ihave not received Cashback | Amazon review

Ihave  not received Cashback - Amazon review
Ihave  not received Cashback - Amazon review
Ihave  not received Cashback - Amazon review
Ihave  not received Cashback - Amazon review

Update by user Jan 12, 2018

I have not receved cashback

Original review posted by user Jan 12, 2018

i have recharged one JIO phone no but no cash-back money , so i request you please return my money as soon possible , according to your plan you return me 50% cash-back and i have got one msg your cash-back return within 48 hrs but now time more than 48hrs my Order date 09-jan2018 Order # 404-6934855-9049109 order total rs 399 phone no 8210494173 . {{REDACTED}}
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Review
#1167851 Review #1167851 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
The Amazon sight needs to be much clearer as to where the goods are being shipping from - in other words where is the seller located? Why can't be shown on their webpage? It basically just says it is part of Amazon PRIME, but that does not help. If it is coming from...
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Review
#1167710 Review #1167710 is a subjective opinion of poster.
Product
Amazon Website
Reason of review
Unclear Data on web page
Preferred solution
JUST CLEARLY INDICATE FOR WHERE THE SELLER WILL SHIP FROM ON THE WEB PAGE
1.3
Details
Silly me! I thought it would be a good idea to order a book from Amazon. They shipped the book to an incorrect address. Then I asked for a refund and they charged my credit card another charge. So I now have TWO CHARGES AND STILL NO REFUND! Amazon just doesn't care...
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Review
#1167412 Review #1167412 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Customer service they do not speak english and do not help
Reason of review
Poor customer service
Loss
$14
Preferred solution
Full refund
Tags
  • Amazonscams