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2.3 Based on 399 reviews
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  • Customers like
    • Product selection 17
    • Ease of checkout 7
    • Most of their products 7
  • Customers don't like
    • Poor customer service 22
    • Customer service 14
    • Attitude 7

I placed an order through Amazon.ca for some professional quality "KRK Studio Headphones" from one of their supposed sellers by the name of "Richard Jefferson". This was a total scam, and I never received my item in the mail. In fact when I checked the reviews, there was 8 other upset people who got ripped off by this illegit seller also. Unfortunately, I never thought to read the reviews before ordering. Note to self... READ REVIEWS BEFORE... Read more

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I have been a prime member for a few years. At first, the movies were fairly current, now, they feature the same old movies for months... and some have been featured for more than a year. They raised the price of a membership and then charge you for current movies at an extra rate. I think its time for netflix. Prime memberships are the biggest ripoff.... walmart is offering free two day shipping with no membership. Read more

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Amazon auto subscribe me into Prime without my consent or authorization. This happen to twice now. Amazon have to stop this unethical business practice to ripe off consumers as I have to pay $10 for each time cancellation. Customer service representative deducted $10 because i used the prime service for my last order which i didn't aware of it. First of all I didn't signed up it for it and did not authorized it, I have called my credit card... Read more

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Customer service was horrendous the people they have working for Amazon doesn't have Amazon nor its customers issues in mind!! They talk to you as if it is a game!! I called and called because I had the money of two sofa's come out of my account!! No one cared!! Until I got a hold of a guy name Jason he works for Furniture Mania. He had just finished writing me an email about a double order. Amazon was to busy stating that it was me ordering... Read more

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  • From mobile
  • Feb 16
  • by anonymous
  • #1009288

Furniture Mania, took control of what was happening in my life. I talk to Jason. I believe he was making my sofa. He gave permission for Amazon to return the money to my credit card!! This was the start of the correction of the mistake. One kind move... Amazon followed and the returned the extra charge to my account in less than 24 hours!! One kind move is all it takes!! Thank you Jason!!

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Recently ordered a AC compressor on amazon prime account, after shipping four different shipments, I received three different compressors and they lost one. When I called customer service, their idea of fixing the problem was to refund my money. Last I checked, the fundamental concept of Amazon was to provide products they advertise on their website. In the end if they can't get it right, offer a refund (still have not received refund) and send... Read more

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3 Items over a week Preparing for shipment - BS one item bought says in stock no shippo next day still says in stock no shippo 3 day says OUT OF STOCK ships in 2_3 months over a week no shippo customer service says "I don't know why no shippo lets CANCEL this order and REORDER I say no 3 order my daughter to send a birthday gift same thing days later instock turns to OUT OF stock also NO BUYER PROTECTION ON PRICE amazon sometimes changes price... Read more

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I recently received an email from Amazon stating I was not following their guidelines for discussion, that I sent to their spoof team. It turned out to be real, but I was sent another email - this one stating I was banned for life for "spiteful comments." I was confused! I had to look up the word, as it's the farthest thing from what I am. I contacted Amazon, and was told that I violated their guidelines and to not contact them anymore. The tone... Read more

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  • From mobile
  • Feb 14
  • by anonymous
  • #1007783

Several times on my games when i do in app purchases amazon has taken my coins or money and nevered delivered the credits i am sick of it it just happened again 5 minutes ago

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it's all they do, provide customer service, they don't make anything, you would think they would be great at it, but no, they stink at it. first, it's outsourced, I'm told this is not profit motivated, yeah right, but is to provide "service" 24/7. what is the point of 24/7 when no actual service is provided. I am disabled and was trying to get some help ordering a new computer. first thing, they actually asked me what my disability was as if... Read more

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