Submit ›
2.2 Based on 275 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Product selection 14
    • Ease of checkout 7
    • Most of their products 6
  • Customers don't like
    • Poor customer service 22
    • Attitude 7
    • No manager follow up 6

I had a missing item from a order, and I was scared to receive two calls from China (the seller also left a message). She emailed me, too. Emailing is one thing, but calling is the other for me. How did she obtained my private information? I contacted Amazon's customer service to ask what happened, but Amazon thanked me "for taking time to share [my] thoughts about this issue," and said that my "comments and suggestions" would help improve... Read more

Was this review helpful? 0 0
  • From mobile
  • Amazon
  • May 23
  • #852929

Where is my refund money...? Add comment

Amazon used to be a great place to shop, but now what they have is a bunch of sellers advertising one thing, to fool you into thinking that you see is what you'll get, but at the end they ship you something else, a cheap lookalike product that is no where's near like the one in their description, I've been fool 4 times already, I have complain about this practice, but for some reason Amazon just wont put a stop to it. Time to cancel my card, and... Read more

Was this review helpful? 0 0

Best buyer and seller since 2003. Listed item for sale. Buyer makes claims saying it does not for her iMac. The description area for this item states exactly what models of monitors its for. Buyer says they didn't read that and bought the item based on the title. After checking Wikipedia and taking a look at every model of iMac made the customer could not have a iMac that would correspond to the listing title because Apple never made any such... Read more

Was this review helpful? 0 0

Resolved

This is a REALLY PISSED consumer! I will try to be polite but it's an impossible task after dealing with four (04) *** amazon reps!!! I placed an order on items that all say "delivered by Saturday, if placed in the next 3h something minutes". I place the order (Order #1). But, guess what? It completely changed to "estimated delivery Monday". What the f@#$??? So I call and explain the situation (Call #1) . The rep says I can cancel the order, and... Read more

Was this review helpful? 0 0

Hello I will never buy another prouduct from amazon ever again after the *** I went through trying to get my fire tablet working I restored it back to factory settings the thing locked up and put me on the  email address and password page I have my email ID but I did not have my password so I clicked on forgot password and the *** thing froze again It would not let me do anything it said contact amazon support so I called amazon and and... Read more

Was this review helpful? 0 0

What people don't understand is that employees that work for Amazon have their hands tied as to what they can and can't do for customers. They make a minimal wage of $10 an hour and always have to work overtime. Every time a customer answers a survey with a NO it affects their job performance. It's not the employees fault that the policies are what they are. If an employee goes against the policy they are written up. Every no an employee gets... Read more

Was this review helpful? 0 0

WAKE UP AMAZON! I have hundreds of orders with Amazon every year. Amazon allows FedEx to make total fools of their company. FedEx constantly claims that they attempted to deliver packages and that the business was closed or that there was no answer. My company building is open extremely early in the morning and closes very late at night. Many people who reside at my condominium, also have this problem, as FedEx claims that they attempted to... Read more

Was this review helpful? 0 0

I have used Amazon for years. Suddenly, over the past month, I have been getting a constant error message whenever I try to order online and I come to the point where I have to sign in. The system retains my original email address, which I registered with when I joined, and it exhibits a number of asterisks highlighted in blue - my password. At least 10 times I have clicked "sign in," assuming that the blue-highlighted asterisks represent my... Read more

Was this review helpful? 0 0

I now have my 5th Kindle which the third ine just stopped working . It was the most expensive one and lasted less than 2years. I reported probems with it under a year old like the screen turning off when you lay it flat and it was unresolved. They offered me a measely $30 as if that was anything comoared to the almost $500 that I bought it for.I love my Kindle and was never going to buy another but my daughter bought me ine. I am pissed! I have... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Amazon.
Filing a new complaint about
×