Amazon Complaints and Reviews

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Amazon
Main address: P.O. Box 81226 98108-1226 Seattle WA
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  • 494+4 mobile complaints
  • $210K claimed losses
  • $427 average
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  • Jul 18
  • Online Shopping
  • Charleston, South Carolina
  • Amazon Smile Site
  • 4

When I proceeded to the checkout to order an appliance part, a pop-up asked if I wanted to join Amazon Smile. I read the info about it and thought, sure, I'll do it. I signed up and continued with my order. Somehow, when I was redirected to the Amazon Smile site, the order was processed twice and I received two of the items. To return one, it will cost me a 20% re-stocking fee, postage, plus... Read more

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  • Jul 17
  • Online Shopping
  • Kennesaw, Georgia
  • Wrong Order
  • 1
  • 5

Chris, the owner of Sports Apparel & Intimates which is a third party vendor on Amazon blamed me for ordering the wrong item when his picture didn't match what I received. When I made a complaint he gave me lots of attitude and said this happens all the time online and that I should be more careful next time...so frustrating. I should have read more reviews, other people were also having the... Read more

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  • Jul 17
  • Online Shopping
  • Post-Deleting Practices
  • 1
  • 3

I've noticed increasingly Amazon posts - under color of 'book reviews' - nonsensical comments submitted using 'book review' function; or complaints about delivery and amazon bungling orders (where the 'reviewer' gives the 'book' a low rating - as a reproach to Amazon). At such 'non review' comments, posted as reviews by the site admin - I see complaint replies accusing the 'reviewer' of misusing... Read more

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I bouth a purse on Amazon and the purse is cheaping frim the zipper and the handles

  • Jul 14
  • Online Shopping
  • Payment Acceptance
  • 2

I recently elected to use Amazon's new pay-by-check feature. The amount was a substantial 3-figure amount, and there was more than enough money in the account to cover the check. But Amazon passed the check to those *** Texans at Telecheck, and Telecheck did not clear it. My bank was not contacted (I checked; they have no record of a transaction for that date). This check-declined *** now can... Read more

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  • Jul 12
  • Auctions and Internet Stores
  • Free Shipping Charges
  • 3
  • 6

Three years ago I clicked on the "FREE SHIPPING" link when I purchase some items. I do not know why I was not informed that this free shipping was going to cost me an annual membership of $107 a year. They said a pop-up came up and in small print it states the annual membership fee. I have pop-up blocker and need reading glasses too. I never saw that message about the membership fee. I often... Read more

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  • Jul 04
  • Cellular Phone
  • Battery Assault
  • 1
  • 16

I placed an ordered with the Amazon Market Place seller Battery Assault. First the item arrived damaged. Then they sent the wrong item as a replacement. They promised to send an additional product to remedy the situation, then told me they could not do so. They offered a partial refund so I could purchase the needed product, and never sent the refund. I then found evidence that the initial item... Read more

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  • Jul 02
  • Online Shopping
  • Amazon Books
  • 10

I rented a textbook on Amazon; the seller listed was Apex Media. All emails Amazon sent regarding returning the rental went to my Spam folder. However, the email notifying me that my rental expired and my account had been charged an additional $189.99 (for a total of $224.00) landed directly in my inbox. I spent hours on the phone with Amazon reps, and was repeatedly told I could not return... Read more

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  • Jul 01
  • Shopping
  • Book Rental
  • 1
  • 9

When my daughter rented a book from Amazon it was with an email that I no longer use for anything important. I didn't realize there was a rental book due. They charged my credit card $259, 3 times the cost of a used book. Amazon will not do anything after several calls. They will give me a $50 gift card. Has anyone had any luck putting a hold on the credit card charge and disputing the... Read more

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  • Jun 30
  • Auctions and Internet Stores
  • Book Rental
  • 1
  • 7

Amazon oversees and adheres to Apex Media guidelines in regards to rental of textbooks. Amazon has been great to deal with until now. Please take note when you purchase used textbooks from Amazon that it will not be Amazon's Best Practices that you are dealing with in the transaction. My daughter's textbook was due on Jun 1, late on June 16, charged my card 160+ on Jun 27, and would not allow... Read more

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