Amazon Complaints and Reviews

Had an experience with Amazon?   Submit review ›
Amazon
Main address: P.O. Box 81226 98108-1226 Seattle WA
, ,
  • 509+5 mobile complaints
  • $210K claimed losses
  • $415 average
  • Show More
Had an experience with Amazon?
Submit review › Submit review ›

  • 1 day ago
  • Online Shopping
  • 3

I had been downloading music from Amazon since 2004. Something changed in the summer of 2014 so that all the screens appear to show you that what you have bought is available but you can not actually download it. You are still charged for it. I won't be downloading any more music from Amazon. Its turned in to a scam and there is nowhere to dispute the problem. There are now too many other places... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Online Shopping
  • 10

Total from all sales .................... $205.99 after there fees and overpriced shipping costs amazon fees total ......................- $63.21 + shipping fees total......................- $50.15 ======== total of charges to seller.............- $113.36 then take the total amount with held by AMAZON for no reason + unavailable balance with-holdings....- $34.70 ======= which leaves me the... Read more

Was this review helpful? 0 1

  • 2 days ago
  • Online Shopping
  • Fraudulent Billing Practices
  • 6

Had account credit and gift card, checked both boxes to use for order this week. Account credit was not deducted at checkout,called rep and was informed that it would be credited 'at shipping' and 'don't worry, we do this all the time' and 'we know what we're doing'. Waited for shipping notice, received today. NOT CREDITED. Called, and was told Justyne credited it to my credit card, received... Read more

Was this review helpful? 1 0

  • Aug 28
  • Online Shopping
  • Pakage Shipment
  • 3

Almost all online/catalog retailers process, pick and ship your orders within 1-2 business days (as a drop ship supplier to many of these retailers this was our contractual requirement) and the type of freight you are willing to pay for will determine how fast the package arrives. At Amazon they appear to be delaying the process they control unless you are willing to pay extra. They disguise... Read more

Was this review helpful? 0 0

  • Aug 27
  • Online Shopping
  • Seller Policy
  • 7

All these years spending a considerable amount of money on Amazon and now I face their ridiculous third-party seller policy. BUYER BEWARE!!! Amazon has a do nothing policy when it comes to their third party sellers! I wanted to cancel an order that was submitted two weeks ago and have heard nothing from the seller even though numerous emails have been sent. This was a high school textbook and I... Read more

Was this review helpful? 0 0

  • Aug 25
  • Online Shopping
  • Portland, Oregon
  • Undelivered Book
  • 14

I, too ordered a textbook ($100 book). All books ordered from other sources had long since arrived so I sent them an Amazon message. There is no shipping information given for my order. They said it shipped Aug 4 (order date was July 31). Still no book at end of delivery window so I messaged them again as I don't see a place yet available to click on for a non-delivery claim at Amazon. They... Read more

Was this review helpful? 0 0

  • Aug 25
  • Online Shopping
  • Biology Book
  • 3

I ordered Biology ISBN 978-0-13-36695-1-0 on August 15. I received notification that it was shipped on the 18th with a tracking#. On August 21st I received an email notification that my account was being credited for the cost of the book. I contacted Amazon & was told the seller probably realized the book was out of stock after I ordered it. Bookbyte123 still had the book listed at $15.00... Read more

Was this review helpful? 0 0

  • Aug 21
  • Online Shopping
  • Business Practices
  • 7

Their product descriptions are inadequate. Colors can be misleading (what they call beige is a mix of white and dark brown). shipping weight is often missing. no product warranty info. Product photos only show the front side but never the back, which often is made of different materials or finish. Their price is not competitive. 80% of the time I can find better prices at Walmart or Target,... Read more

Was this review helpful? 0 0

  • Aug 20
  • Auctions and Internet Stores
  • Customer Service Agents
  • 11

Despite two products being advertised as Free Shipping the system wouldn't provide me with the free shipping option. When I contacted a rep through chat I was told that, despite the advertising, one product was sold by an outside vendor and so I couldn't get free shipping from amazon. After a few fruitless minutes of arguing about their truth in advertising I requested a supervisor who could do... Read more

Was this review helpful? 1 1

  • Aug 18
  • Online Shopping
  • Wrong Size Parts
  • 12

To my point, I ordered 2 drain strainers from a "3rd Party Supplier" (I'm still looking for where that is noted, but I'm SURE it's there SOMEWHERE) and they were correct in size and function. I reordered THE EXACT SAME THING, but was sent the wrong sized parts. So, I called AMAZON to get a refund; well.... guess WHAT? I have to go through the supplier to get my refund, and also PAY THE POSTAGE... Read more

Was this review helpful? 0 0
 
×
You are reading about Amazon.
Filing a new complaint about
×