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Amazon.com, Inc. is an American publicly held company. The company specializes in electronic commerce. Amazon is headquartered in Seattle, Washington. Amazon.com was launched as an on-line bookstore by Jeff Bezos in 1995. Later on the web site expanded into the other products lines of videotapes, DVD, music CDs, computer software, apparel, electronics, jewelry, sporting goods, toys, baby products, furniture, and so much more.

Amazon was one of the very first companies to sell merchandise on the Internet. In 1997 the company completed its initial public offering.

Amazon managed to survive the dot.com bubble burst in the end of 1990s and get profitable again.

Please try to contact Amazon Customer Service directly prior to posting any complaints on this site.

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Teregon2...
I bought a Amazon Kindle fire
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I bought a Amazon Kindle fire , for 199 + tax in december, it's a present for my sister in Uruguay...I asked specifically it's that tablet works there , the Best Buy ...

#317706
May 10, 2012
35

Anonymous
Amazon - Claims they have free shipping & then charges shipping
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I have made 3 phone calls to try to clear up 2 problems with Amazon.com. The last person hung up on me because she didn't know what to do. I ordered shoes that ended up being w...

#316732
May 05, 2012
34

Anonymous
Amazon - Poor product and very bad customer service
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Ordered bulb for TV and recieved it three weeks later. The bulb from Electrified lasted only one month. Called the company and also checked out their website for a costomer service...

#314402
Apr 24, 2012
68

Misladyp...
Amazon - Its been delivered --really where?
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

In Jan both of my grandkids ordered Ipods from Amazon. They are brother and sister that live at the same delivery address, both ordered on the same email account 5 days apart and p...

#313550
Apr 20, 2012
111

Imenica
Amazon shipping is taking too long
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

So, here is a thing.On April 5th, i ordered a book from Amazon and choose expedited shipping (10 to 17 days to my country, Bosnia and Herzegovina).Let say that shipping takes max o...

#313258
Apr 19, 2012
57

Anonymous
Selling on Amazon does not pay for small sellers
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I began selling books on Amazon about 9 months ago. After the sale, collecting your money from Amazon is almost impossible. I am now I my third month of trying to collect $68. P...

#312699
Apr 17, 2012
107

Anonymous
Amazon wireless and their customer service
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

To whom it may concern, This company should be ashamed of themselves, in the past two days I have spoken with six ( I have the emails saved) different people within Amazonwir...

#312691
Apr 16, 2012
122

Anonymous
Amazon Kindle stinks
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

My Kindle was a Christmas gift in 2010 and already doesn't work. It freezes, won't start or won't turn off daily. I've done all the troubleshooting advised and ca...

#310601
Apr 07, 2012
145

Neworused
Amazon - Used items as new
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I am determined to have amazon admit they willingly sell used items as new. rec'd another used item today, dirty, scratched, ***, the *** previous owner jacked up the packi...

#308393
Mar 28, 2012
130

Pissedat...
Amazon Sucks
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I just spent 4 hours trying to get through to Amazons *** customer service center. All I wanted to do was cancel an order I had just placed 2 minutes prior. Finally after reaching ...

#307841
Mar 26, 2012
151

Sonny_ma...
Be aware on returns when shopping Amazon !
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Be aware on returns! I shipped back this product along with 2 other orders in one box. Because just wasn’t as expected and didn’t need the items anymore. Its not right that Ama...

#306676
Mar 22, 2012
194

Yuppers
Amazon jacked me, a seller, going to the BBB
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Amazon charged me ~$100 without my knowledge since a buyer wanted a refund. For this to be initiated the buyer had to first try to contact me. He never did. So amazon sent one l...

#306558
Mar 21, 2012
224

Anonymous
Amazon - Everyone: contact the BBB to report bad business!
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

For me, Amazon charged my account ~$100 and said the decision was final, there was nothing they could do, and they will no longer accept emails from me. What!! So I went to www.b...

#306556
Mar 21, 2012
245

Anonymous
Amazon - Don't buy dvd's
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

My account was charged right away for the purchase of a DVD, but the seller never sent the item. I complained several times, and contacted the seller but have had no response. I w...

#306489
Mar 21, 2012
147

Corn1185
"Amazon suspended account" How to appeal??v
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Amazon suspended my account after a year and a half. I read and understand the company policy. I haven't done anything wrong. After doing some research , I can see that Amazon...

#305949
Mar 19, 2012
246

Gerry0416
Amazon - Refused to deliver order to the requested shipping address
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Ordered a chain saw from one of Amazon's third party sellers. The company refused to ship it to the address that was on the order but Amazon charged my account and is current...

#304942
Mar 15, 2012
221

CourtFool
Amazon Is Allowing College Students To Buy, Use, Then Return Books.
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Amazon.com let a student buy a book from me, use the book for a class and then forced me to accept the return and refund the students money once the student was done with my book. ...

#304682
Mar 14, 2012
220

Goatgirl
Amazon SUCKS
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I live in WA state approximately 45 mins from the Amazon warehouse and it is taking them 5 days to get my order to me. They could have put my CD in an envelope and mailed it but i...

#304544
Mar 13, 2012
146

Valkaryn
Amazon Shipping Antics
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

On 2/29/2012, I purchased a 1TB external hard drive as a birthday gift from Amazon. I know that it takes time to ship, especially between the US and Canada. I was not going to do...

#303381
Mar 08, 2012
149

JES41010
Is it time to send a message to Amazon (Kindle)
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

My warranty on my Kindle expired two weeks ago. My Kindle died today. I chatted on-line with customer service and explained that I am a cancer patient and really use my Kindle. ...

#303009
Mar 07, 2012
238

Vcf
Amazon - Didn't delivery my macbook pro
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I bought an macbook at amazon.com website and opted for expedited shipping, it was supposed to be delivered until february 28th. As I didn't received it I made a complaint at there...

#302288
Mar 05, 2012
239

JasonIsa...
Amazon - Can never find my house!
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I've always been a amazon customer. When I found out I was eligible for a free 6 month subscription to amazon prime I was ecstatic. And then laser ship happened. In my town the...

#299901
Feb 24, 2012
202

Mrworth401
Amazon Seller Suspension.I will tell you how to get back on!
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Where does Amazon get the nerve suspending sellers with well-establish accounts.Over 3 years I been selling with them with over 60 positive feedback,and one day boom!I receive an e...

#299699
Feb 23, 2012
490

KEEPER
PEOPLE BUY AT Amazon
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I did all my xmas shoping this year on Amazon and everything I ordered was on time and the right thing EVERYTHING!!!!!, so for get walmart, target, jcp,just go Amzon and be happy a...

#299232
Feb 22, 2012
198

Anonymous
The Endless Loop or My journey with Amazon 's customer service
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

Hi ALL, have you been on this endless loop with Amazon ?I tried to purchase a gift card and got an Address-verification email (email number 1) from Amazon and my account wa...

#298420
Feb 19, 2012
241

Anonymous
Amazon - Pyle Audio is a pyle of crap
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

No volume , no hdmi ,no aux , no remote that works. The worst ripp off . When i asked for a new remote they gave me another model .When i asked for warranty the 30 days was up. Whe...

#297270
Feb 15, 2012
206

Gpscity
Amazon - ORDER cancelled without my agreement
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I bought a "Garmin Forerunner 305 GPS Receiver With Heart Rate Monitor" at amazon.com from gpscity and they simply cancelled the order and later said its out of stock. but when i c...

#295711
Feb 09, 2012
251

Mannu0999
Earn money on Amazon product ads
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

In this way to earn money is it real or fake to follow the link tell me the amazon product free earn money trickhttp://www.amazonservices.com/content/product-ads-on-amazon.ht...

#293037
Jan 30, 2012
210

Julia ed...
Amazon - Motorola battery is not charging
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I bought a motorola V3 phone for christmas from amazon and the battery is not keeping the charge,3 times a day i have to charge the battery,it seems that it was a used phone ,there...

#293020
Jan 30, 2012
191

Amazonst...
Amazon stole my money
5.0 P.O. Box 81226 SeattleWA98108-1226 https://www.amazon.com:443/gp/help/contact-us/general-questions.html?ie=UTF8&browse_node_id=508088

I sold a book on Amazon.com on Feb 15, 2011 under order number (104-8637594-3794640). After three months and 18 days, the message I received on June 03, 2011 through amazon says th...

#292345
Jan 27, 2012
316
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