Amazon Complaints and Reviews

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Amazon
Main address: P.O. Box 81226 98108-1226 Seattle WA
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  • 502+5 mobile complaints
  • $210K claimed losses
  • $421 average
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  • 2 days ago
  • Online Shopping
  • Business Practices
  • 2

Their product descriptions are inadequate. Colors can be misleading (what they call beige is a mix of white and dark brown). shipping weight is often missing. no product warranty info. Product photos only show the front side but never the back, which often is made of different materials or finish. Their price is not competitive. 80% of the time I can find better prices at Walmart or Target,... Read more

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  • 2 days ago
  • Auctions and Internet Stores
  • Customer Service Agents
  • 4

Despite two products being advertised as Free Shipping the system wouldn't provide me with the free shipping option. When I contacted a rep through chat I was told that, despite the advertising, one product was sold by an outside vendor and so I couldn't get free shipping from amazon. After a few fruitless minutes of arguing about their truth in advertising I requested a supervisor who could do... Read more

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  • Aug 18
  • Online Shopping
  • Wrong Size Parts
  • 9

To my point, I ordered 2 drain strainers from a "3rd Party Supplier" (I'm still looking for where that is noted, but I'm SURE it's there SOMEWHERE) and they were correct in size and function. I reordered THE EXACT SAME THING, but was sent the wrong sized parts. So, I called AMAZON to get a refund; well.... guess WHAT? I have to go through the supplier to get my refund, and also PAY THE POSTAGE... Read more

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  • Aug 18
  • Online Shopping
  • Amazon Payments
  • 23

Here is my letter to Amazon regarding Amazon Payments. Hopefully I will get a resolution. Receiving their poorly toned canned response really pissed me off. You'll get the jist of it here: Your email from the nameless "Account Specialist" below stating "we have been unable to confirm your account information which is required in order to utilize our service" does not provide enough... Read more

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  • Aug 18
  • Online Shopping
  • Waldport, Oregon
  • Damaged Dining Table
  • 7

This table arrived damaged within a box that was not. It was deliberately packed damaged and then Amazon's Moshya Home Furnishings vendor wanted to give me a 40% discount, or send a new table top so I could rebuild. And they wanted me to pay to ship damaged one back including insurance - for what, damage? The customer service all around has been sorely lacking. I am disgusted with Amazon and... Read more

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  • Jul 30
  • Online Shopping
  • Jeep Computer Programmer
  • 1
  • 32

I purchased a very expensive Jeep computer programmer (Superchips Flashpaq 3872) and it was very disappointing! It did not take in to account my gear ratio, tire size, engine upgrades or exhaust changes when tuning my vehicle. It only had a "Mileage" setting or a "Performance" setting, neither of which did as advertised. When I contacted the seller (Aftermarket Suppliers), they made me pay for... Read more

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  • Jul 23
  • Online Shopping
  • Sanus Tv Delivery
  • 21

Ordered a Sanus TV stand from Amazon Direct that was listed as new. After the stand arrived. You can clearly tell that it was a returned item due to shipping damage. Amazon just tossed the contents in a brown box and sent it out as a new item to me. FedEx handled it rough and it sustained more shipping damage. The shipping box was in shreds and the parts where hanging out when FedEx left it at my... Read more

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  • Jul 23
  • Online Shopping
  • Audio Recorded Customer Srvice
  • 27

#AMAZON FAIL!: My audio recording will be posted later. An email problem/question I sent was replied with by a happy response to CANCEL my Kindle Unlimited subscription due to an apparent total lack of command of the English language as the words cancel & subscription were not even in the email. Two calls later, which I timed at a total of 57 minutes, and multiple refusals to transfer me to... Read more

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  • From mobile
  • Amazon
  • Jul 22
  • by anonymous
  • #513203

I bought a pocket hose through amazon in may... The hose has exploded yesterday and need to be replaced What is your contact in France ? Add comment

  • Jul 18
  • Online Shopping
  • Charleston, South Carolina
  • Amazon Smile Site
  • 1
  • 29

When I proceeded to the checkout to order an appliance part, a pop-up asked if I wanted to join Amazon Smile. I read the info about it and thought, sure, I'll do it. I signed up and continued with my order. Somehow, when I was redirected to the Amazon Smile site, the order was processed twice and I received two of the items. To return one, it will cost me a 20% re-stocking fee, postage, plus... Read more

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