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  • Customers like
    • Product selection12
    • Ease of checkout5
    • Ordering online4
  • Customers don't like
    • Poor customer service20
    • Deceptive delivery time6
    • Attitude6

  • 18 hours ago
  • Shipping
  • Jacksonville, Florida
  • Delivery And Shipment
  • 7
  • REVIEW RATING 5/5

On two separate occasions this happened to me. I am an Amazon Prime member. I ordered two Amazon provided items that were shown to be IN STOCK. I ordered the items with the expectation that the IN STOCK item would be shipped in two days as promised. It has been three days and the item has not shipped. I'm expected to get this item in 7 days from the date of order. When I called customer... Read more

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  • 1 day ago
  • Other
  • A Z Guarantee Claim
  • 6

I have a parcel that was stolen in the mail. The item reached my country after more than a month. There was a lot of back-and-forth with he seller regarding the tracking as no-one could find it. A year later, after every effort to find this parcel, the postal system tells me its been stolen and to contact the seller to open an investigation. The seller doesn't respond. I contact Amazon. Their... Read more

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  • 1 day ago
  • Advertisements and Cons
  • Sonora, California
  • 3

amazon.com shares the personal customer information you provide them in good faith and with the expectation that your personal information will never be shared with anyone. Especially any of its affiliates or associated business partners. Personal information can never be shared with any other business or private parties. This is done by Amazon without customer notification, customer... Read more

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  • 1 day ago
  • Online Shopping
  • Roseville, California
  • Amazon Shipping
  • 1

I have the same problem. Here is their Customer service number so you can cancel Prime and they can refund you the $99.00. 1-888-280-4331. I got this number not from Amazon but from my bank when I called to dispute the charge on my bank statement. What they did to you is outright fraud. Perhaps, a letter to the Better Business Bureau or the Federal Trade Commission's site at... Read more

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  • From mobile
  • Amazon
  • 1 day ago
  • by anonymous
  • #673400

Guarantee 2day shipping as prime member...not true...item didnt arrived on time.. Add comment

  • 2 days ago
  • Furniture and Decor
  • Atlanta, Georgia
  • Modern Home Del Mar Woven Wicker 4Pc Patio Set
  • 6

We had a really bad experience with Amazon as we ordered a patio set which did not live upto its quality. The quality was bad, it was flimsy and would get pushed by 2 feet every time you would attempt to sit on it. When we called the customer service, they were rude, did not inform us that they deal only with e-mails. We wasted hours talking to them and they would not pay for the return shipping... Read more

Was this review helpful? 0 0

  • Jul 27
  • Online Shopping
  • Pune, Maharashtra
  • Shipped Back To Seller
  • 8

I would strongly recommend amazon, for "DO NOT BUY". they provide the worst service ever. This is not based on my first experience. I fell the company is run by the carrier guys. I placed 1 order with amazon & its still not delivered but rather sent back to the seller without intimating me. After placing an order with amazon, i placed 3 different orders with flipkart & i have received all... Read more

Was this review helpful? 0 0

  • Jul 23
  • Online Shopping
  • Tampa, Florida
  • Amazon Charge
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

I was charged $108.41 by amazon for something called prime. Tell said I ordered it on May 23, but I know I didn't. I have never did a free trial on anything in my life, and I certainly didn't agree to pay for anything like this prime thing. Amazon said they would credit my account, but in the meantime my bank is charging me for being overdrawn. What remedy do i have for my loss of these banks... Read more

Was this review helpful? 1 2

  • Jul 23
  • Online Shopping
  • Amelia, Ohio
  • 9
  • REVIEW RATING 4/5

I ordered 2 phone cases and paid for 2 day shipping. The cases never showed up. So of course I contact Amazon and ask where my stuff is. Instead of a reply they throw my money back to me and I've tried to contact them 3 times with no response. It's been almost 2 weeks and Amazon has yet to respond about this. I didn't want a refund I just wanted my phone cases. Worst service ever. Definitely... Read more

Was this review helpful? 0 0

  • Jul 22
  • Online Shopping
  • Overton, Nevada
  • Amazon Account
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

I received on my e-mail that I have a $500+ order pending... I have NOT ordered anything of that high amount EVER. Please check into it. It showed as order #47411, then order # (again) as 2215913064673991513-251728261. No company listed at all. It shows a ship date (no item(s) listed or description ) of Friday July 24th. ????????????? It did not describe the item(s) ordered or anything. ... Read more

Was this review helpful? 1 0

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