Amazon Complaints and Reviews

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Amazon
Main address: P.O. Box 81226 98108-1226 Seattle WA
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  • 519+6 mobile complaints
  • $220K claimed losses
  • $419 average
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  • Sep 26
  • Online Shopping
  • Unauthorized Membership Charge
  • 5

I had a membership to Amazon Prime. On September 25th, they automatically deducted $102. from checking account WITHOUT MY KNOWLEDGE. I had absolutely no idea they were going to charge my debt card. When I called they said it was an "AUTOMATIC" deduction. Can you believe it????? I talked 3 people whom all used the same word…."AUTOMATIC"!!! MY personal policy is to NEVER have automatic payments. ... Read more

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  • Sep 25
  • Online Shopping
  • Cleveland, Ohio
  • Plants Return
  • 6

Neither Amazon or Hirts Nursery can figure out what their return/refund policy is on dead plants. I ordered and then received ten 4" Boston Ivy plants that where delivered over 2 wks. ago. Upon delivery I promptly opened the box and the potted 4" plants looked... weak. I planted and watered the plants the same day, there where no return instructions or planting instructions with the shipment.... Read more

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  • Sep 17
  • Online Shopping
  • Closed Account
  • 47

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll apparently I received an email today stating they had closed my account so I emailed them back an all they could say is after closely reviewing your account we now have to end our business relationship. NEEDLESS TO SAY I EMAILED THEM TO LET THEM KNOW NOT ONLY DO I WANT A REFUND FOR MY... Read more

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  • Sep 16
  • Auctions and Internet Stores
  • Glasgow, Delaware
  • Prime Gift Card
  • 18

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial expired. I paid $99 for a year's membership for a Prime gift card. Amazon's system would not activate the card even though my payment was processed successfully. I called an *** at Amazon customer service who ended up having my card charged TWICE for services never rendered. I let... Read more

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  • Sep 14
  • Online Shopping
  • Moab, Utah
  • Vixen Optics
  • 30

I ordered the Vixen Optics SXD2 mount from Amazon for $2699. As I write this, they show 1 in stock. That is not true. I ordered the mount last week when they showed 2 in stock. The order should consist of 2 boxes...one weighing 15.4 pounds with the tripod, the other weighing 43 pounds with the mount itself. I was shipped ONLY the 15.4-pound tripod box...and that box had been opened so it was... Read more

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  • Sep 14
  • Accessories and programs
  • Kindle Application
  • 20

Regarding the Amazon Kindle reading app for android devices, I had created over 80 hours of notes for a book I was reading and when attempting to sync these notes with the PC version of this app the notes were completely destroyed in the process. After two weeks of chasing this issue with customer service and their technical department, they acknowledged they 'probably' have a technical issue... Read more

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  • Sep 12
  • Online Shopping
  • Minneapolis, Minnesota
  • Textbook Rental Charge
  • 23

I rented a textbook from apex_media through amazon. The book was fine, but when I returned it (on time), I was charged full price for the book because it had "binding damage". This concerned me, because I didn't damage the book (and I went overboard in packaging it safely). I was also being charged over $100 dollars more than the book was worth. Renting book: $20 Buying new: $180 Amount charged... Read more

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  • From mobile
  • Amazon
  • Sep 11
  • by anonymous
  • #532906

AM disabled received $62 damaged book they refuse to send me a return label and package to return book had pictures of damage book was shipped very poorly packaged Add comment

     

  • Sep 09
  • Online Shopping
  • Graphics Card
  • 23

Okay, I ordered this graphics card (Jaton HD5450) from Amazon. I was really trustful it was working, as it came STRAIGHT FROM AMAZON. They waited 4 days to ship the product, and even used Smartpost (slower than a turtle with 4 broken legs and dumber than a rock), and that took 1 1/2 weeks. I sent in a complaint to FedEx, and they just sent their *** automated message. It came, and I was happy it... Read more

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  • Aug 30
  • Online Shopping
  • Music Download
  • 18

I had been downloading music from Amazon since 2004. Something changed in the summer of 2014 so that all the screens appear to show you that what you have bought is available but you can not actually download it. You are still charged for it. I won't be downloading any more music from Amazon. Its turned in to a scam and there is nowhere to dispute the problem. There are now too many other places... Read more

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