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  • Customers like
    • Product selection 14
    • Ease of checkout 6
    • Ordering online 5
  • Customers don't like
    • Poor customer service 22
    • Attitude 7
    • No manager follow up 6

I bought a TV online with Amazon. Non delivery. It's being sent back amongst many stories about non delivery. Now I have to wait for my refund. Every time you contact them....Hello how can I help you? Nobody there knows what anybody else is doing. It arrived 25 km from me on Sunday 10th April. I was told it would be delivered last Wed 13th then Thurs 14th. then before 19th. Then I'm told it was returned on 11th. What a bunch of zeroes. I'm waiting for my money now. When I mentioned compensation and interest, the *** hung up on me. Bunch of... Read more

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Amazon wont post my negative review, so here it is; Didn't work correctly This amp arrived defective. Overdrive 1 & 2 settings cut in and out, volume goes up and down. No owners manual,you have to look it up online. Amazon shipping was WAY slow, it took 10 days but was promised in two. Had to contact them. I think they held it so they could save on shipping with a completely different order. Not happy Amazon. Ebay has better support, should have bought locally now that Amazon charges me sales tax. They would not post No freedom of speech here... Read more

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I ordered 4 boxes of drinking glasses, two different sizes. I received the first order delivered by UPS and I had to sign for it. Turns out two glasses were broken and two boxes of 6 glasses were defective with sharp edges like razors around the top of the glass. Try drinking water out of those without cutting your lip. I called Amazon and they sent me a replacement for the whole order rather than just the broken and defective glasses and insisted I return the entire original order to them. Problem is, I never received the replacement... Read more

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I often purchase discounted items in exchange for 100% honest reviews on Amazon. However, three times in the passed 3 months, Amazon has either sent the incorrect item (I ordered a new phone case for my phone and received a DVD on Margaret Thatcher??), or delivered packages that are never "really" delivered. Package is located on the porch or outside the door? Really? I live in an apartment complex. NO porch... and definitely NOTHING outside my apartment door. When I call about both of these issues, I get no help whatsoever. If the item... Read more

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  • From mobile
  • Amazon
  • Apr 12
  • #828599

Amazon delivery driver damaged my property, then pretending not a big issue, as he couldn't Speak English. The only customer complaints is for foreign call centre who fob you off on an 0800 number with promise of escalating but wont take contact details.????? Add comment

Bought a CD set from a seller named "lexiphiles" DO NOT BUY FROM THEM! Received the sealed box ,gave them as a gift ,the jeweled cases were empty! I contacted Amazon customer service. No response,after I tried to contact them.. I am still trying to get a refund. They send me an email to contact them, and they keep saying they have to contact the seller to give them a chance. "It's their policy" Amazon customer service sucks! I guess they figure if they do this to you long enough, they will figure you'll give up. I ll try jet.com Read more

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Placed an order that I never received since USPS returned as not deliverable for damage. 1st: Called them to correct but still sent me a return label to return items I never got. 2nd: few weeks later, received email for charge on account for not returning items. 3rd: Tried to correct again (the said they did) and would be fixed. 4th: 4 weeks later another email that they charged my account for the transaction for not returning. Has been an ongoing nightmare for three months for charges and no credit back for items damaged in shipping that was... Read more

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BUYERS BEWARE US DRESS IS NOT A US COMPANY!!! It is located in China. I didn't know until I needed to return the dress. I ordered the dress in October and I was promised delivery by December 22nd 2015. I did not receive it until January 26, 2016. Not only did I not need the dress by this time, it was not as pictured. So US Dress approved my return. After I shipped the dress, they denied my refund. Now they have the dress and my money, not to mention it cost over 50.00 to ship it to them. I kept all the emails so I can prove every word I'm... Read more

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I had such a bad experience with amazon, I processed a return for one of order on 26 Feb. 2016, meanwhile they closed my account, since that time i am calling them to process my refund, but no one is out there to help me, even i m not able to add my email id with the account, they are such cheaters, i never thought. planning to go legal against this case, as well as i have all the call recordings and mails, where they are clearly refusing to help me out. Please dont ever go for amazon. Read more

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Product from Amazon
1 of 6

These are pictures of a hose reel assembled and used 1 time this month. Through Amazon from a company called IDeal under this name: Name: Xtreme Power Phone: 909-469-9600 Web: http://www.xpowerusa.com Because I didn't use it right away and there is short 90 day window they want to charge me for good parts. The item is no longer available at Amazon. The parts were bad when they were shipped to me. This seems typical of companies intentionally wanting to cheat people. Amazon should take a greater interest in policing the companies they allow to... Read more

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